Frequently Asked Questions

Contact Us for accurate international shipping quotes.

International with UPS and DHL Air or USPS.

We can also ship using your shipping accounts.

U.S.A. shipping with UPS, FedEx or USPS.

All items ship from South Carolina U.S.A. 29687

All orders ship the same day or next business day when in stock.

If you can add the item to the cart, we have it in stock.

Printed plates with full color logo and text do not slow down production time.

Email your text and logo after ordering.

We do in-house full color screen printing on metal plates.

Printed plates with full color logo and text do not slow down production time

Plates cost $22 with or without color logo.

We will email you a proof for approval.

We can make any item you require from your photos.

We also have a large selection of molds not listed on the website.

Production times vary for custom items.

Credit Card, Bank Transfer or Check

We accept returns within 30 days of receiving your order, with approval. Returns must be sent by mail (e.g., UPS, FedEx, or USPS), and customers are responsible for shipping costs. Custom products are not eligible for returns.

In 2024, John H. Martin Company became Industrial Awards.
Only the name was changed for marketing purposes.
Ownership remains the same.

Since 1937, we have provided high-quality corporate gifts and awards worldwide. When you contact us, a real person answers the phone and responds quickly via e-mail. We always strive to provide you "only the best."